Privacy and Policy

Last updated: October 15, 2024

Introduction

At TandT, LLC ("we," "us," or "our"), we are dedicated to safeguarding your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our websites or utilize our services.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue the use of our website and services.

1. Information We Collect

1.1 Personal Information

  • Register for an account: Including username, password, and contact information.

  • Subscribe to our newsletter: Email address and preferences.

  • Request information or quotes: Name, email, phone number, company details, and specific service interests.

  • Contact customer support: Name, contact details, and the content of your communication.

  • Participate in surveys or promotions: Demographic information and survey responses.

1.2 Automatically Collected Information

  • Log Data: IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and referring URLs.

  • Device Information: Type of device, operating system, unique device identifiers, and mobile network information.

  • Location Information: Approximate location based on IP address.

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website. This helps us provide a personalized experience and analyze site traffic. For detailed information, please refer to our Cookie Policy.

2. How We Use Your Information

2.1 Service Delivery

  • To provide and maintain our services: Ensuring our website functions correctly and delivering requested services.

  • Account management: Managing user registrations, authentications, and account settings.

2.2 Communication

  • Administrative communications: Sending confirmations, technical notices, updates, security alerts, and support messages.

  • Marketing communications: Informing you about promotions, upcoming events, and news. You can opt-out at any time.

2.3 Personalization and Analytics

  • Personalize user experience: Tailoring content and services according to your preferences.

  • Performance analysis: Monitoring and analyzing usage to improve our website and services.

2.4 Legal Compliance and Security

  • Compliance: Fulfilling legal obligations, such as tax and accounting requirements.

  • Protection: Detecting, preventing, and addressing technical issues and potential security breaches.

3. Disclosure of Your Information

3.1 With Service Providers

We may employ third-party companies and individuals to:

  • Facilitate our services

  • Provide services on our behalf (e.g., payment processing, data analysis)

  • Perform service-related tasks

  • Assist us in analyzing how our services are used

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

3.3 Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protection of Rights

We may disclose your information to:

  • Enforce our Terms of Service

  • Protect and defend our rights or property

  • Prevent or investigate possible wrongdoing

  • Protect the personal safety of users or the public

  • Protect against legal liability

4. Data Security

We prioritize the security of your personal information and implement industry-standard measures to protect it. These include:

4.1 Technical Measures

  • Encryption: We use SSL/TLS encryption for data transmitted over the internet.

  • Secure Storage: Data is stored on secure servers with access controls.

  • Regular Security Audits: Periodic assessments to detect vulnerabilities.

4.2 Organizational Measures

  • Access Controls: Employee access to personal data is limited and on a need-to-know basis.

  • Training: Regular training for employees on data protection and privacy.

  • Policies and Procedures: Strict internal policies to handle data securely.

4.3 Risk of Data Transmission

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Legal and Regulatory Compliance: To comply with legal obligations.

  • Dispute Resolution: As needed to resolve disputes or enforce agreements.

  • Business Operations: For operational and service-related needs.

When personal information is no longer required, we will securely delete or anonymize it.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

6.1 Access and Correction

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete data.

6.2 Deletion and Restriction

  • Deletion: Request deletion of your personal information under certain conditions.

  • Restriction: Request restriction of processing your personal data.

6.3 Objection and Portability

  • Objection: Object to processing your personal data for direct marketing or other purposes.

  • Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

6.4 Withdraw Consent

If processing is based on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

6.5 Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

Phone: 301-778-2849

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal data when it is transferred internationally.

8. Third-Party Links and Services

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are aware that a child has provided us with personal data, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the new Privacy Policy on this page

  • Updating the "Last updated" date at the top

  • Sending an email notification (if applicable)

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TandT, LLC

Email: [email protected]

Phone: 301-778-2849

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